Home Stock UTM: Troubleshooting Information – Different – 31 August 2023

UTM: Troubleshooting Information – Different – 31 August 2023

UTM: Troubleshooting Information – Different – 31 August 2023


That is a part of the bigger  UTM Supervisor Information – Different – 30 January 2023 – Merchants’ Blogs (mql5.com)

If you’re experiencing any bugs or issues with the UTM Supervisor, please observe the steps beneath to help the developer in troubleshooting the problem:

  1. Allow Debugging Logs:
  • Launch the the UTM Supervisor.
  • Go to the “Settings”
  • Within the Settings, allow “Debugging Logs” checkbox.

Word: Take into account that debugging logs are disabled on every begin of the UTM, so you will must repeat this step each time you launch UTM.

  1. Clear Logs (Elective, for shorter logs):

    • Within the MT5, click on on the “Specialists” tab situated on the backside of the GUI.
    • Proper-click on the consultants tab and choose “Clear” to take away any present log entries.
  2. Reproduce the Subject you had:

    • Carry out the actions within the UTM Supervisor that led to the issue or bug you’re experiencing.
  3. Retrieve Log Recordsdata:

  • After reproducing the problem, return to the “Specialists” tab.
  • Proper-click on the consultants tab and choose “Open” to entry the file folder situated at “MQL5Logs”.
  • A file explorer window will open, exhibiting the logs folder.
  • Find the newest log recordsdata on this folder.
  • Contact the Developer:
    1. Contact the developer via the MQL5 market chat (from the vendor profile) for the product.
    2. Ship a non-public message to the developer.
    3. Within the message, present an in depth description of the issue, together with the model of the supervisor you’re utilizing.
    4. Connect the newest log recordsdata from the “MQL5Logs” folder to the message.

    By following these steps, you’ll allow debugging logs, carry out actions to generate related logs, and ship the newest log recordsdata to the developer. This may assist them higher perceive and resolve the problem you’re going through.


    To achieve out to the developer:

    1. Go to the product web page of the UTM Supervisor on the MQL5 market.
    2. Click on on the vendor’s identify. This may lead you to the vendor’s profile.
    3. Right here, click on on the ‘Ship Message’ button to provoke a dialog with the developer.

    When reporting a difficulty, guarantee to offer the next particulars:

    • The model of the UTM Supervisor you are at present utilizing.
    • The sequence of actions you undertook that led to the issue.
    • Connect the newest log recordsdata, which might be discovered within the ‘MQL5Logs’ location. (Directions for accessing these recordsdata are offered above.)

    This data will help the developer in understanding the problem higher and facilitating a swift decision.

    Reset All Supervisor Settings

    The Supervisor features a function to “Reset all Supervisor settings” which might be helpful if the Supervisor is behaving unexpectedly or if the consumer needs to begin with a clear slate. To entry this function, test the “Reset All Supervisor Settings on Shutdown” checkbox within the Supervisor settings. Word that every one different Supervisor cases should be closed earlier than this reset can take impact.

    Why Does the Supervisor Seem to Danger Too A lot?

    Downside Assertion

    Newbie merchants usually are available with the criticism: “My Lot dimension is just too large, why did the supervisor calculate it improper?” At first look, it might seem to be the supervisor’s calculations are off, however the difficulty usually lies elsewhere. Particularly, the issue can come up because of small Cease Loss (SL) sizes being affected by slippage and unfold adjustments, which the supervisor can’t predict.

    Understanding the Subject

    Cease Loss and Slippage

    1. Cease Loss (SL): That is the value degree at which your commerce will mechanically shut to forestall additional losses.

    2. Slippage: That is the distinction between the anticipated value of a commerce and the value at which the commerce is executed. Slippage can happen throughout excessive volatility or low liquidity.

    The Math Behind It

    For instance the supervisor initially calculated a Cease Lack of 1.4 pips and accounted for an expansion of 0.1 pips, making the full SL dimension 1.5 pips. If slippage of 0.3 pips happens, the efficient SL turns into 1.8 pips.

    The slippage of 0.3 pips on a 1.5 pip SL is a 20% improve. In case your preliminary danger was $50, the slippage would improve the chance to $60, which can be a 20% improve.

    Why This Is Not the Supervisor’s Fault

    1. Unpredictable Slippage: The supervisor has no option to predict slippage, which may occur because of market situations.

    2. Unfold Fluctuations: Brokers can change the unfold at execution time, and the supervisor can’t account for this in real-time.

    Options and Finest Practices

    1. Use Bigger Cease Loss: In the event you use a Cease Lack of 4 pips or extra, the affect of slippage can be much less important.

    2. Danger Administration: In the event you insist on utilizing small SL sizes, then danger much less capital to account for potential slippage.

    How one can learn ‘Commerce Closed’ from consultants tab.

    • Preliminary Cease Loss (SL): The commerce was initially set with a Cease Lack of 1.4 pips.

    • Unfold and Slippage: On the time of commerce execution, the unfold was 0.1 pips and slippage was 0.3 pips. These added to the unique SL, making the efficient SL 1.8 pips.

    • Affect on Cease Loss: As a result of added unfold and slippage, the Cease Loss elevated by 20% (from the supervisor’s calculated 1.5 pips to the precise 1.8 pips).

    • Monetary Affect: Initially, you had been risking $50 on this commerce. Nonetheless, the 20% improve in SL additionally led to a 20% improve in your monetary danger, bringing it to $60.

    Why Does “Unfold Ignore” Mode Typically Lead to Sudden Danger Ranges in Pending Orders?

    Downside Assertion

    Within the context of the “Unfold Ignore” mode, merchants could discover that the chance on purchase orders can generally seem both too excessive or too low in comparison with the supposed danger degree. This discrepancy is just not a miscalculation by the supervisor however a results of how “Unfold Ignore” mode interacts with EMA Smoothed Spreads.

    Understanding the Subject

    EMA Smoothed Spreads in “Unfold Ignore” Mode

    When utilizing “Unfold Ignore” mode for purchase positions, the supervisor employs EMA Smoothed Spreads to approximate the unfold prices on the time the commerce can be activated. It is a forecast system designed to anticipate future unfold ranges.

    Fluctuating Spreads

    The EMA Smoothed Spreads are usually an excellent approximation however can generally be off, particularly throughout instances of excessive market volatility or low liquidity. This may trigger the precise executed danger to deviate from the supposed danger degree.

    Why This Is Not the Supervisor’s Fault

    1. Unpredictable Spreads: Similar to slippage, spreads might be unstable and unpredictable. The supervisor makes use of EMA Smoothed Spreads as a finest guess however can’t assure accuracy.

    2. Excessive Volatility: Throughout excessive volatility, spreads can widen considerably, inflicting the EMA Smoothed Spreads to be much less correct.

    Options and Finest Practices

    1. Regulate EMA Smoothed Spreads: In the event you discover constant discrepancies in danger ranges, contemplate adjusting the EMA Smoothed Spreads to raised align with precise market situations.

    2. Danger Administration: Be ready for some degree of danger deviation when utilizing “Unfold Ignore” mode and regulate your buying and selling technique accordingly.


    Whereas “Unfold Ignore” mode presents a number of benefits, together with extra exact entry and exit factors, it is important to know that it might additionally introduce some degree of danger variability. Being conscious of this and adjusting your methods accordingly is essential to efficient danger administration.



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