Home Business Intelligence Boeing CIO Susan Doniz leads with curiosity and empathy

Boeing CIO Susan Doniz leads with curiosity and empathy

Boeing CIO Susan Doniz leads with curiosity and empathy


“We reside in a world filled with change,” says Doniz, and that requires technologists to be agile, curious, and life-long learners. “It’s important to be very adaptable, and pivot in a short time.”

Change isn’t a “one act present,” Doniz provides, emphasizing that these within the IT business should stay dedicated to life-long studying, as a result of “you need to continually be studying new issues.”

“I’m continually reskilling myself and upskilling myself,” she says, “studying about new applied sciences, working with friends, going to conferences, seeing what individuals have on the market, and being impressed by different companies and what they’ve carried out.”

That dedication to life-long studying is an ethos that must be inspired and supported by all the group, Doniz says, which implies having the suitable assets in place to assist and encourage the pure curiosity of staff.

“We have to present the means the place they’ll make investments, and I’ve by no means seen an organization that permits you to make investments a lot in studying — you may examine something and Boeing will assist you on it,” she says.

That additionally means giving staff alternatives to achieve new experiences on the job by placing engaged and motivated staff into attain roles, which helps develop their abilities and confidence, whereas serving to the group preserve tempo with know-how and abilities demand.

“I’m certain you may’t discover anyone that has two years of generative AI expertise as a result of there’s not lots of people which have that. So we have now to lean ahead,” Doniz says. “For individuals who have proven that they’re curious, and might ship, and might study, then we make it possible for we’re giving them new alternatives. And I believe that’s so essential, to take probabilities and to offer individuals alternatives to indicate what they’ll do in new areas of know-how, as a result of that’s the way you study — by doing.”

Keys for achievement

For Doniz, the keys to inspiring a workforce is to genuinely care in regards to the particular person satisfaction and happiness of every worker, and to be invested within the group’s total success as effectively. 

“I actually need individuals to achieve success and so placing individuals in the midst of the whole lot and understanding what motivates them, and being genuinely curious and genuinely caring, which typically means giving them the arduous messages, however in a means that’s caring, I believe is what helps me join but additionally to achieve success with my groups as effectively,” she says.

Rising up, Doniz by no means thought of a profession in know-how and is aware of that there are lots of individuals who really feel they “don’t have the talents or grew up in a spot the place they didn’t have the assets to study” about know-how. However she believes that know-how is greater than “being interested in how a pc works”; it’s “actually about individuals.” “I’d simply encourage extra individuals to think about careers in know-how, as a result of you may’t be technologist with out being very concerned with each course of from finance, to advertising and marketing, to manufacturing, and I really feel like I’ve been capable of virtually do each single profession as a result of I assist know-how. And I may not have considered that as a woman rising up.”



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